Join us NOW and be part of the great hospitality REVOLUTION!

Our ideal candidate is a smart, articulate, outgoing individual who loves all things training & hospitality related. Preferably you will have gained experience in the hotel, travel and/or global distribution industry and you are able to clearly and enthusiastically transfer your knowledge to both internal and external clients.

What should you be like?

  • Ability to work in a fast-paced company, ready to work on your own or as part of a team
  • Highly structured and organized
  • Ability to take feedback, learn quickly and adapt to new situations
  • A driver of new ideas and suggestions in order to move the company forward
  • Not afraid to challenge the status quo
  • Outgoing, social, ready to communicate with employees, customers, and partners across different countries and different organizational levels
  • A genuine interest in new technologies that bring innovation to hospitality
  • This role requires flexibility in terms of travel and working hours

What should you have?

  • Experience with Project Management, Training, and Implementations
  • Fluent in English (other languages would be an advantage)
  • Good knowledge of Microsoft Word/Excel/PowerPoint
  • Higher Education preferably in Hotel Management/IT/Travel business

What will you do?

The role will evolve as the company grows, but the main focus will be to:

  • Lead the Implementation of new clients throughout the implementation process
  • Conducting training courses for new and existing customers and/or employees in the use of all Mews Products such as the Mews Commander, Mews Navigator, and Mews Distributor
  • Liaise with customers and the training/support team in order to develop and maintain training courses in the webcast, video, and/or onsite classroom format
  • Ensure existing training programs meet and/or exceed customer needs
  • Build new hotels/hostels directly in the Mews platform based on specification provided by the sales and Implementation team
  • Build relationships and train Mews-resellers, ensuring they have all the information and tools to provide strong first-level support to their clients
  • Coordinate/facilitate ad hoc (online) training sessions during the Implementation process
  • Consult hotels proactively on ways to improve usage of the Mews system, by analyzing the performance of clients
  • Total Account Management to develop and grow the relationship with clients

Where will you work from?

Sydney